10 Reasons Why You Should Shop www.CrazyBabyClothing.com For Cool Baby Clothes And Not Our Competitors Websites As a web store owner I am always looking for that extra little edge over my competition. I try to put myself in the shoes of my customers. What would I want to see on a cool baby clothes website to make me whip out my credit card? How do I know I am visiting and shopping on a trustworthy site? How do I know if they will accept my return? What can I do if they send me the wrong item? How do I know my personal information is safe? These are a few of the questions I ask and you should be asking before you whip out that credit card and make a purchase. For me personally there are ten things I need to see on a website before I will throw down my hard earned money and here they are in no particular order...
1. Phone Number How in the world can I get anything handled, fixed, re-shipped or whatever if I can't talk to you? 1-800 numbers used to be important to me but with the current cell phone technology I do not get charged for long distance so this is no longer important. Any phone number will do. Crazy Baby Clothing has this. 2. Live Chat If I have a quick question it is great to be able to click on the "Live Help" box and instantly speak with a customer service representative. This also shows me that this website is owned by a company that does this full time. Crazy Baby Clothing has this. 3. Secure Transactions When I reach a checkout page that requires personal information I look up into the address bar. If I see "https" instead of "http" I know I am on a secure server and my information is being encrypted. It's okay if all the other pages on the website have "http". It is just the checkout pages that require the "https" secure sever. Crazy Baby Clothing has this. 4. Clear Shipping Costs I want to know how much shipping is before I start to enter any information into your website. Free or flat rate shipping is the best, easiest and most preferred. Crazy Baby Clothing offers $3.99 flat rate shipping no matter how much you buy. 5. Top Quality Website This one is kind of subjective but at the same time we have all seen sites that look like they were thrown together by a twelve year old in one evening. If a company can not have a professional looking site then how serious are they? Should I trust them enough to give them my hard earned money? Crazy Baby Clothing has invested a lot of time and money into site design and will continually make improvements so our customers have an easy to use, professional website. 6. Trust Symbols Is this merchant verified by a third party? Who is that third party? Can I click on that trustmark? Does it take me to a page that says this merchant is verified? If not, then beware. Look for familiar companies like McAfee, Authorize.Net, TrustGuard, or other "familiar" trustmarks. These third party services cost hundreds of dollars a year. Only companies who take things very seriously are going to fork over the cash to have these trustmarks. Crazy Baby Clothing pays over $1000 a year to McAfee to make sure their customers have a safe and secure shopping experience. 7. Fair Prices I am always leary of prices that seem "too low". Use your best judgment here. It certainly is possible that they have what you are looking for at lower prices than everyone else but go ahead and hit that "Live Help" button that we discussed earlier and ask them why there prices are better than their competitors. Crazy Baby Clothing offers some of the best prices in this industry. Feel free to click that "Live Help" button if you have further questions. 8. Contact Information The contact us page should have the companies name, full address, phone number, and email address. Can you think of a reason why a company would want to hide this information? If it's not clearly listed shop somewhere else. Crazy Baby Clothing has nothing to hide. All of our information is clearly listed for our customers to view. We even have our phone number listed at the top right of every page on the site so our customers can reach us. 9. Shipping Time and Method We already discussed shipping cost but it is also just as important to know who is delivering my items and how long will it take. I always look for a UPS or US Postal Service logo on a website. I know and trust these services. I like to call the company or hit the "Live Help" button to find out not only if my desired product is in stock, but how long will it take to reach my home. If the company does not have a phone number or live help then who knows when you will get it or if you will get it at all? See how all this works hand in hand. Crazy Baby Clothing ships all retail orders via 2-3 day US Postal Service Priority Mail. 10. Customer Testimonials I like to hear what others have to say about their experiences. Always be leary of testimonials that say things like "your the best" "everyone should shop here" or other "generic" comments. Most likely they were written by the company. I look for unusual specifics that are too tough to just create on the fly. Testimonials are important to me. It would take a pretty amazing shopping experience for me to send an email to the company praising them. So, if a company has "legitimate" looking testimonials they must be doing something right. Crazy Baby Clothing has received dozens of customer thank you and appreciation emails and letters. We even have displayed a couple on the main page of the site for you to view. Here at Crazy Baby Clothing we strive to provide the best shopping experience possible. Just because we are the "little guy" doesn't mean that the shopping experience should suffer. We go to great lengths to provide the best possible customer support, security, user friendly design, and top notch products to you, the customer. Shop with us today and see why we are considered the best at what we do. |